What it does
AI credits are the "fuel" your organization burns whenever you use one of Nautis's AI features — generating a business plan, scoring a pitch deck, talking to the AI coach, and so on. The AI Usage tab shows how many credits you have left this billing period, how they were spent, and lets you top up if you're running low.
Who can use it
Organization Owners, Admins, and the Billing User can open the AI Usage tab and buy more credits.
Other members can still use AI features (which consume credits) but won't see the usage tab on the organization page.
How to get here
Sign in to Nautis.
Click your organization name in the sidebar (or open Organizations from the top menu and pick the one you want).
On the organization page, click the AI Usage tab in the tab bar.
The tab opens to your AI Credit Balance card, followed by your AI Model Settings and Recent Usage history.
Step-by-step: check your credit balance
Open the AI Usage tab.
The top card, AI Credit Balance, shows four numbers:
Plan Credits — what your subscription gives you each billing period. Resets at the start of every new period.
Bonus Credits — extra credits you've bought as an add-on or that an admin has granted you. These never expire.
Used — how many credits you've consumed so far in the current period.
Remaining — what you have left to spend.
Underneath, a progress bar shows the percentage used. It turns amber at 80% and red at 90% so you know when to top up.
The footer shows your Billing period — the date range that the plan credits cover.
Click the small refresh icon in the top-right of the card any time to pull the latest numbers.
If your plan is unlimited, you'll see "Unlimited" in the Plan Credits and Remaining boxes and no progress bar.
Step-by-step: see how credits work for the current model
In the AI Credit Balance card header, click How credits work.
A panel opens with the formulas the app uses to convert AI activity into credits:
LLM (text generation): credits = (tokens / 1,000) x model multiplier
STT (speech-to-text): credits = (audio seconds / 60) x multiplier
TTS (text-to-speech): credits = (characters / 1,000) x multiplier
The panel also shows examples for the model you have selected, so you can compare 1K, 5K, and 10K tokens at a glance.
In plain English: each AI model has a "rate" (its multiplier). A cheaper model burns fewer credits for the same amount of work. You don't need to do this maths yourself — every request is logged for you in Recent Usage below.
Step-by-step: choose which AI model to use
Scroll to the AI Model Settings card.
Pick your provider in the AI Service dropdown (e.g. OpenAI, Anthropic, Gemini).
Pick a specific model in the AI Model dropdown. A small card appears showing the model's credit rate per 1K, 5K, and 10K tokens.
Click Save. You'll see "AI model settings saved".
Note: speech-to-text and text-to-speech (used by the AI coach) always use OpenAI Whisper and TTS — your model choice only affects the text-based features.
Step-by-step: review who used credits and on what
Scroll to the Recent Usage card.
Each row shows one AI request, with:
Date — when it happened.
User — who triggered it.
Feature — which part of Nautis used the credits (Business Plans, Pitch Deck Analysis, Idea Validation, AI Coach Chat, AI Coach Scoring, AI Coach STT, or AI Coach TTS).
Model — the AI model that handled the request.
Input / Output / Total — how many tokens went in and came back.
Credits — how many credits the request cost.
Use the Previous and Next buttons at the bottom to page through older entries.
Click the refresh icon to pull the latest activity.
Step-by-step: buy more credits (add-on pack)
In the AI Credit Balance card, click Buy More Credits.
A dialog opens with a row of credit packs. Each card shows:
The number of credits in the pack.
The one-time price.
The cost per credit, so you can compare value.
A MOST POPULAR ribbon on the best-value pack.
Click any pack to select it — the chosen pack gets a check mark in the corner.
Click the Buy button at the bottom (it shows the pack size and price, e.g. Buy 2,000 credits · $15.00).
You're forwarded to Stripe to enter payment details.
After payment succeeds, you come back to the AI Usage tab. The bought credits are added to your Bonus Credits balance.
Bonus credits stack on top of your plan credits and never expire — they roll over from one billing period to the next until they're used.
Tips & limits
We send an email alert at 80%, 90%, and 100% credit usage so you don't get caught short mid-pitch.
When you hit 0 credits, AI features are blocked until your billing period resets or you buy a top-up pack. There is no overage charging.
Smaller models (e.g. GPT-4o-mini) have a lower multiplier — switch to one if you want to stretch credits further on routine tasks.
Plan credits reset at the start of each billing period (anything unused is lost). Bonus credits carry over indefinitely.
The available packs and prices are configured by the Nautis team — if you don't see what you need, the options may change at any time.
Only the organization Owner, Admin, or Billing User can buy add-on packs. Other members can request a top-up from their admin.
FAQ
What's the difference between plan credits and bonus credits?
Plan credits come with your subscription and reset at the start of each billing period. Bonus credits are extras you buy or are granted — they don't expire and roll over forever.
Why does the same prompt sometimes cost a different number of credits?
The exact cost depends on how many tokens the AI sees and generates, which varies with input length and the model's response. Switching to a smaller, cheaper model lowers the per-request cost.
I see "Unlimited" — does that mean truly no cap?
Your subscription plan can be set to unlimited by the Nautis team. While unlimited is shown, no usage is counted against a quota and no top-up is needed.
I bought credits but my balance hasn't updated.
Click the refresh icon in the AI Credit Balance card. Stripe webhooks usually credit the account in a few seconds, but the page won't auto-poll. If it's been a few minutes and nothing has appeared, contact support.
Where do I see a per-user breakdown?
The Recent Usage table includes the user's name on every row. A roll-up by user or by module is shown in the App Usage tab as well.
Can I get a refund on an unused pack?
Pack purchases are one-time and non-refundable. Buy the size you'll realistically use this month.